Facilities Management for Commercial Property

Managed commercial buildings — offices, mixed-use, retail, industrial — change hands constantly: tenants fit out and vacate, managing agents win and lose instructions, and contractors rotate through procurement cycles. Each transition is a documentation event. The incoming team inherits O&M manuals, statutory certificates, and drawings in whatever state the outgoing team left them, and mobilisation quality often determines the next five years of operational pain.

Meanwhile the compliance bar keeps rising. Fire safety duties tightened after Grenfell, minimum energy standards now block lettings of the worst-performing stock, and the Building Safety Act's golden thread has made accessible, accurate building information a legal expectation rather than good practice.

PM Assist gives building managers and engineers a single, searchable home for every building's documentation. Ask in plain English — "what's the refrigerant in the roof plant?", "when does the five-yearly EICR fall due?", "which fire dampers serve level 3?" — and get answers cited to the exact document and page, whether it arrived in last month's handover or a 2009 fit-out pack.

For portfolio teams, that turns mobilisation from an archaeology project into an upload job, keeps service-charge decisions evidenced, and puts the golden thread principle — findable, reliable building information — into practice on ordinary commercial stock.