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Warranties

Search Building Warranty Documents

Warranty information is often distributed across O&M manuals, contractor agreements, and handover packs with no single register of what is covered and until when. PM Assist makes all your warranty documentation searchable, so you can check coverage before authorising repairs.

The Cost of Missing Warranty Information

When building equipment fails, one of the first questions should be whether it is still under warranty. Yet in many organisations, finding warranty information takes so long that maintenance teams simply proceed with reactive repairs at the client's cost, even when the work should have been covered by the installing contractor.

Warranty terms are typically documented in the building contract, individual equipment O&M manuals, and sometimes in separate warranty certificates included in the handover pack. Without a way to quickly search across these documents, warranty opportunities are missed and maintenance budgets are spent unnecessarily.

Search Warranty Terms Across All Documents

PM Assist indexes all your building documentation and allows you to search for warranty information using natural language. You can ask questions like "What is the warranty period for the roof membrane?" or "Is the lift installation still under warranty?" and get answers drawn directly from your documentation.

This means your team can check warranty status in seconds rather than spending time searching through folders or contacting contractors to ask whether work should be covered. Over the course of a year, catching even a few warranty claims that would otherwise have been missed can represent significant savings.

  • Search warranty periods across all building documentation
  • Find warranty terms and conditions by equipment or system
  • Check contractor obligations for defects and repairs
  • Identify warranty expiry dates before they pass

Warranty Management During Defects Liability

The defects liability period following practical completion is when warranty documentation is most frequently needed. During this period, the FM team is identifying snagging issues and determining whether they fall under the contractor's obligation to rectify defects or the building owner's maintenance responsibility.

Having instant access to warranty terms and defect reporting procedures through PM Assist streamlines this process and helps ensure that all legitimate defects are reported within the required timeframes.

Frequently asked questions

Never Miss a Warranty Claim Again

Search your building documentation for warranty information instantly. Find coverage terms before authorising repairs.

  • Upload and organise building documentation
  • AI-powered search across all your manuals
  • Source-cited answers for every query
  • Team collaboration and access control
  • No credit card required to start