PM Assist for FM Contract Managers
FM contract managers need to verify that maintenance is being delivered in line with manufacturer requirements, contract specifications, and statutory obligations. PM Assist gives you instant access to the building documentation that underpins these requirements, so you can oversee service delivery with confidence.
Verifying Maintenance Against Documentation
Contract managers are responsible for ensuring that maintenance services are delivered correctly. This means checking that maintenance frequencies align with manufacturer recommendations, that the right tasks are being performed, and that compliance requirements are being met.
All of this information lives in the building documentation — O&M manuals contain manufacturer maintenance requirements, the contract specification defines the agreed scope, and compliance certificates evidence that statutory obligations have been met. PM Assist makes all of this searchable so you can verify service delivery quickly.
Supporting Contract Reviews and Audits
Regular contract reviews require evidence that maintenance has been delivered to the agreed standard. PM Assist helps contract managers prepare for these reviews by providing instant access to the documentation that defines what should be done and evidence of what has been done.
When there is a dispute about whether a particular maintenance activity is within scope, you can search the contract specification and O&M manuals to clarify the requirement. Source-cited answers provide clear evidence for discussion.
- Verify maintenance frequencies against manufacturer guidance
- Check service delivery against contract specifications
- Prepare for contract reviews with source-cited evidence
- Resolve scope disputes with reference to original documentation
Managing Contractor Performance
When contractors underperform or when maintenance quality is questioned, the building documentation provides the benchmark. PM Assist allows contract managers to quickly reference the manufacturer's maintenance requirements and compare them against what is being delivered.
This evidence-based approach to contractor management improves the quality of discussions during performance reviews and provides a clear basis for improvement plans when standards are not being met.
Frequently asked questions
Oversee Service Delivery with Confidence
Upload your building documentation and contract specifications. Verify maintenance requirements and compliance with AI-powered search.
- Upload and organise building documentation
- AI-powered search across all your manuals
- Source-cited answers for every query
- Team collaboration and access control
- No credit card required to start