Skip to main content
Technical Services

PM Assist for Technical Services Managers

Technical services managers are responsible for the performance and reliability of building engineering systems. PM Assist gives TSMs instant access to O&M manuals, technical submittals, and commissioning data, so you can make informed decisions without hours of document searching.

The TSM's Document Challenge

Technical services managers sit at the intersection of engineering knowledge and operational delivery. You need to understand how building systems were designed, how they were commissioned, and how they should be maintained — and all of that information lives in the building documentation.

Whether you are reviewing a contractor's maintenance methodology, investigating a recurring fault, or planning a system modification, the answers are almost always in the O&M manuals, commissioning records, or design documentation. The challenge is finding the specific information you need, when you need it, across documentation sets that can span thousands of pages.

Instant Access to Technical Information

PM Assist indexes all your building documentation and makes it searchable with natural language queries. As a TSM, you can ask questions like "What are the design conditions for the chilled water system?" or "What were the commissioning flow rates for the Level 5 FCUs?" and get source-cited answers in seconds.

This transforms how you interact with building documentation. Instead of maintaining mental maps of where information is stored across different folders and files, you can treat all your documentation as a single searchable knowledge base.

  • Search O&M manuals for equipment specifications and procedures
  • Find commissioning data and design parameters
  • Locate maintenance requirements and service intervals
  • Cross-reference information across multiple document types

Supporting Technical Decision-Making

Many of the decisions a TSM makes — approving maintenance methodologies, authorising system modifications, specifying replacement equipment — depend on information held in the building documentation. Having instant access to this information enables faster, better-informed decisions.

PM Assist also helps when you need to brief contractors or explain technical requirements to non-technical stakeholders. Instead of relying on memory, you can search the documentation and provide source-cited answers that reference the original manufacturer guidance or design intent.

Managing Documentation Across Multiple Sites

TSMs often have responsibility for multiple buildings or sites. PM Assist supports multiple buildings per account, each with its own documentation library. You can switch between buildings and search their respective documentation sets, maintaining a consistent workflow regardless of how many sites you manage.

This is particularly valuable when you inherit responsibility for a new building and need to quickly familiarise yourself with its systems, equipment, and documentation.

Frequently asked questions

Give Your Technical Team Instant Access to Building Documentation

Upload your O&M manuals, commissioning records, and technical documents. Search them all with AI-powered queries.

  • Upload and organise building documentation
  • AI-powered search across all your manuals
  • Source-cited answers for every query
  • Team collaboration and access control
  • No credit card required to start