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Maintenance concept

Planned Preventive Maintenance (PPM) Explained

Planned preventive maintenance (PPM) is the scheduled, proactive servicing that keeps building plant reliable, safe, and compliant. This guide explains what PPM is, how it differs from reactive maintenance, and what goes into a PPM regime.

Diagram summarising what is planned preventive maintenance for facilities and estates teams, covering PPM vs reactive maintenance, What a PPM schedule includes and Why PPM matters for compliance

In short

Planned preventive maintenance (PPM) is scheduled maintenance carried out at set intervals to keep equipment working reliably and prevent breakdowns, rather than waiting for it to fail. In buildings, PPM covers servicing, inspections, and statutory checks on assets such as boilers, AHUs, fire systems, and lifts.

PPM vs reactive maintenance

Reactive maintenance fixes things after they break; planned preventive maintenance services and inspects them on a schedule to stop them breaking in the first place. A purely reactive regime is cheaper to run day-to-day but leads to more failures, emergency call-out costs, downtime, and safety and compliance risk. A PPM regime costs more in scheduled labour but reduces unplanned failures, extends asset life, and produces the records needed to prove statutory compliance.

Most buildings run a blend: a strong PPM core for critical and statutory assets, plus reactive cover for genuine breakdowns. The goal is to shift the balance toward planned work, where you control the timing and cost.

What a PPM schedule includes

A PPM schedule lists each maintainable asset, the tasks it needs, and how often, turning them into recurring work orders. It typically draws on a standard like SFG20 for the task content and is managed in a CAFM system. Each completed task generates a record — the evidence trail that demonstrates the building is being maintained and statutory obligations are met.

  • An asset register — what plant exists and where
  • Task lists per asset, often based on SFG20
  • Frequencies — daily, weekly, monthly, quarterly, annually
  • Assigned resources and skill levels
  • Completion records and certificates as compliance evidence

Why PPM matters for compliance

Many building maintenance tasks are statutory — fire alarm and emergency lighting tests, fire damper drop tests, legionella controls, pressure systems, lifts, and more. A PPM regime ensures these happen on time and, just as importantly, that they are recorded. If an incident or audit occurs, the maintenance records are the evidence that the responsible person met their duties. Missing or late statutory tasks are among the most common findings in compliance audits, which is why a well-run PPM programme is central to building compliance.

Sources

The regulatory positions on this page come from the following primary sources. Where guidance and legislation differ, the legislation governs — always confirm the requirements that apply to your own site and jurisdiction.

Frequently asked questions

What does PPM stand for?
PPM stands for planned preventive maintenance (sometimes 'planned preventative maintenance'). It refers to maintenance carried out on a schedule to prevent failures and meet statutory obligations, as opposed to reactive maintenance carried out after something breaks.
How are PPM frequencies decided?
Frequencies come from a combination of statutory requirements, manufacturer recommendations, and industry standards such as SFG20, adjusted for the asset's criticality and operating conditions. A critical or hard-working asset may be serviced more often than the minimum; a low-risk asset may sit at the baseline frequency.
What is the difference between PPM and SFG20?
SFG20 is the standard library of maintenance schedules that defines what tasks each asset needs and how often. PPM is the actual programme of planned work you run for a building, often built using SFG20 as the source. SFG20 is the specification; PPM is the delivery.
Does PPM replace reactive maintenance?
No — even the best PPM regime cannot prevent every failure, so reactive maintenance still covers genuine breakdowns. The aim of PPM is to reduce the volume and severity of reactive work by catching wear and faults before they cause failures, shifting cost and disruption from unplanned to planned.

Find PPM documentation in seconds

Maintenance schedules, service records, manufacturer instructions — PM Assist makes your whole O&M library searchable so your team can plan and evidence PPM without digging through folders.

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