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Lifts & Escalators Maintenance

Escalator & Moving Walkway Maintenance Checklist

Keep escalators and moving walkways safe — step, comb, and handrail checks, brake and safety-device testing, emergency-stop verification, and examination compliance.

What is an escalator maintenance checklist?

A escalator & moving walkway maintenance checklist is a structured list of the 10 preventive maintenance tasks — covering visual, functional, safety and record-keeping checks — that keep an escalator & moving walkway running safely and reliably. It groups routine checks by frequency, from daily inspections to annual servicing, so FM teams and building engineers can plan and evidence preventive maintenance.

Core escalator checks

  • Inspect steps/pallets and the step band for damage and level running
  • Verify handrail speed, condition, and inlet (handrail) guards
  • Check comb plates and comb-impact safety devices for damage and operation
  • Record safety-device tests, service findings, and examination status

What is an escalator & moving walkway?

An escalator (or moving walkway) carries people between levels on a continuously moving stairway or ramp, used in transport hubs, retail, and large public buildings. It is a high-throughput, safety-critical machine with steps or pallets, a step band and chains, handrails, combs, a drive and brake system, and an array of safety devices designed to stop the escalator if something goes wrong. Heavy public use and numerous trapping and entanglement hazards make rigorous maintenance and examination essential. Escalators are subject to safety inspection regimes, and maintenance focuses on the steps and combs, handrails, brakes, and the many safety devices.

This checklist is one of 4 in our lift maintenance checklists, covering passenger, goods and platform lifts and escalators — LOLER thorough examination, entrapment release and door safety.

Typical Escalator maintenance checklist

A practical starting point for planned preventive maintenance. Always refer to the manufacturer's O&M manual and site-specific requirements.

Escalator & Moving Walkway maintenance checklist showing tasks such as routine service and safety device and emergency stop checks, each with its service frequency
A preview of the Escalator maintenance checklist — the full 10-task routine, service frequencies and safety notes are below, free to download as a PDF.

Visual Checks

  • Inspect steps/pallets and the step band for damage and level running
  • Inspect skirting, deflectors, and balustrades for safety and condition
  • Confirm lighting, signage, and any access controls at landings

Functional Checks

  • Verify handrail speed, condition, and inlet (handrail) guards
  • Verify the drive, step chain tension, and lubrication

Safety Checks

  • Check comb plates and comb-impact safety devices for damage and operation
  • Test the operating brake and any auxiliary/emergency brake
  • Test all emergency stop buttons at landings
  • Check safety devices — step sag, missing step, skirt, broken chain

Record Keeping

  • Record safety-device tests, service findings, and examination status

Download the free Escalator maintenance checklist PDF

Get all 10 tasks as a printable PDF — free, no signup needed. Keep a copy in the plant room, attach it to work orders, or share it with your maintenance contractor.

Typical maintenance frequency

Suggested intervals for escalator & moving walkway maintenance. Actual frequencies should follow manufacturer guidance and site-specific risk assessments.

Monthly

  • Routine service
  • Safety device and emergency stop checks
  • Steps, combs, and handrail inspection
  • Lubrication

Every 6 Months

  • Thorough examination by competent person
  • Brake and chain checks
  • Close any defects

Annually

  • Detailed service and step band inspection
  • Drive and brake performance checks
  • Balustrade and skirting inspection

Common faults and issues

Issues to be aware of when maintaining escalator & moving walkway equipment.

Comb plate damage and comb-impact device faults creating trapping hazards
Handrail speed or condition problems and inlet guard issues
Step or step-chain wear affecting safe, level running
Brake performance degradation
Safety device faults (skirt, missing step, broken chain) disabling protection
Emergency stops or signage damaged or obscured

Safety and compliance notes

Key safety considerations for escalator & moving walkway maintenance. This is general guidance only — always follow OEM instructions, statutory requirements, and your organisation's safe systems of work.

Escalators have numerous trapping and entanglement hazards and carry heavy public footfall — rigorous maintenance and examination are essential
Only competent escalator engineers should service them, with strict lockout during work
Never run an escalator with a defective safety device or brake — take it out of service
Keep emergency stops, combs, and skirting in good order — they prevent serious injuries
Maintain safe barriers and signage when an escalator is out of service for work

Reference standards and frameworks

United Kingdom
LOLER 1998 statutory examinations and the BS EN 81 series
North America
ASME A17.1 / CSA B44 (safety code for elevators and escalators)

Frameworks commonly referenced when planning escalator maintenance programmes. Always confirm the requirements that apply to your site and jurisdiction.

How PM Assist helps

Managing Escalator documentation with PM Assist

PM Assist helps FM and building operations teams search their O&M manuals and building drawings in seconds. Upload your escalator & moving walkway documentation and ask questions like “When was the last thorough examination?” or “Where are the emergency stops located?” — and get source-cited answers instantly.

See PM Assist answer questions about a real escalator manual — try the live demo, no signup needed.

Take this checklist with you

Download the branded PDF, generate a custom version for your asset, or run AI search across all your building documentation.

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Frequently asked questions

How often are escalators inspected?
Escalators are typically serviced regularly (often monthly) by a competent company, with a thorough examination by a competent person at intervals determined by the examination scheme and use — commonly every six months. Given the high public footfall and numerous hazards, the safety devices, brakes, combs, and handrails are checked frequently as part of the maintenance regime.
What safety devices does an escalator have?
Escalators include many safety devices: comb-impact protection, step-sag and missing-step detection, skirt deflectors and switches, broken-chain detection, handrail inlet guards, handrail speed monitoring, and emergency stop buttons at the landings. These are designed to stop the escalator if a hazard is detected, and verifying they all work is a central part of escalator maintenance.
Why is escalator maintenance so safety-critical?
Escalators move continuously and carry large numbers of people, including children and the elderly, past numerous trapping and entanglement points at the combs, steps, skirting, and handrails. A failed brake or safety device can lead to serious injury. This combination of high footfall and serious hazards is why escalators require frequent, competent maintenance and independent examination.

Manage your building documentation with AI

PM Assist gives FM teams instant access to O&M manuals, drawings, and maintenance knowledge — all searchable with AI.

  • Upload and organise building documentation
  • AI-powered search across all your manuals
  • Source-cited answers for maintenance queries
  • Team collaboration and access control
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